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Core Service
Custom software, built for how
your business actually operates.
For growing companies whose operations have outgrown off-the-shelf tools, or whose specific workflow requires a system built exactly for them.
What's Included
Everything in the engagement.
- Custom software, planning to deployment
- Enterprise systems: ERP, CRM, POS, billing
- Workflow and process automation
- Legacy system modernisation
- Technical architecture and planning, available as a standalone engagement
- Full IP ownership transferred to the client.
Ideal For
Who this is built for.
- Founders whose business has outgrown Excel, and need a system built around how they actually operate, not how generic software expects them to
- Companies replacing legacy systems that have accumulated years of undocumented decisions and technical debt
- Workflows that generic software cannot handle without expensive customization that breaks on every update
- Startups that need a technical planning partner, not just a development vendor
- Teams who have been through a failed build before and know the problem was not the engineers
Core Service Description
We design and build custom software for businesses whose operations have outgrown generic tools, or whose workflow is specific enough that nothing off the shelf will fit without breaking something.
We have built for commercial banks, healthcare organisation, hospitality groups, manufacturing companies, and NGOs. The industries are different. The discipline is the same.
Every engagement starts with technical planning and solution architecture before a line of code is written. We map your operations, design the system, define the scope, and give you an honest assessment of what will be hard.
Engagement Flow
How a custom software engagement runs, from first conversation to production.
Stage 01
Technical Planning & Architecture
We map your operations, design the system, define the scope, and give you an honest assessment of what will be hard. Output: a documented architecture, a scoped plan, and a fixed understanding of what done means.
SYSTEM CONTEXT MAP
Web App
─▶
API Gateway
─▶
PostgreSQL DB
C4 Level 1 Model · Plan Scope Fixed
We map your operations, design the system, define the scope, and give you an honest assessment of what will be hard. Output: a documented architecture, a scoped plan, and a fixed understanding of what done means.
Stage 02
Architecture Review & Sign-off
Before any line of code is written, you review and approve the architecture. If something is wrong, this is the cheapest place to find it.
ARCHITECTURAL SIGN-OFF
APPROVED BY CLIENT
Signed: 2026-07-07 · 0 Errors
Risk: ZeroScope: Locked
Before any line of code is written, you review and approve the architecture. If something is wrong, this is the cheapest place to find it.
Stage 03
Engineering & Build
Built from the Kathmandu hub: ISO 9001 and ISO 27001 certified, fully visible. Engagements run on two-week sprints with a defined scope, a visible backlog, and a working demo at the end of every cycle. No black boxes. No monthly status calls as a substitute for working software. Sprint reviews are open. Questions get answered directly, not routed through an account manager.
SPRINT ACTIVE BOARD
TODO
DOING
DB Migr.
DONE
Sprint 12 · 2-Week Delivery cycle
Built from the Kathmandu hub: ISO 9001 and ISO 27001 certified, fully visible. Engagements run on two-week sprints with a defined scope, a visible backlog, and a working demo at the end of every cycle. No black boxes. No monthly status calls as a substitute for working software. Sprint reviews are open. Questions get answered directly, not routed through an account manager.
Stage 04
QA & Testing
Integrated into every sprint, not a phase at the end. Defects found during development cost a fraction of defects found after deployment.
TEST SUITE RUNNER
○ PASS src/db/invariants.test.ts (24ms)
○ PASS src/auth/jwt-sign.test.ts (41ms)
○ PASS src/billing/stripe.test.ts (85ms)
Running test suite...
ISO 9001 quality check automation
Integrated into every sprint, not a phase at the end. Defects found during development cost a fraction of defects found after deployment.
Stage 05
Deploy & Go-Live
Canadian commercial oversight throughout. We stay involved at go-live, not a handover and goodbye.
ZERO-DOWNTIME ROLLOUT
v1.2.0Blue Node
100% loadv1.3.0Green Node
0% loadCanary Routing · Canadian Commercial Oversight
Canadian commercial oversight throughout. We stay involved at go-live, not a handover and goodbye.
Stage 06
Support & Scale
Beyond handover. The system is yours: your IP, your codebase, your documentation. We stay available for support, iteration, and scale as your operations grow.
SCALE & MONITOR
UPTIME SLA99.99%
CPU LOAD12%
Active cluster nodes: 3DR: Ready
Beyond handover. The system is yours: your IP, your codebase, your documentation. We stay available for support, iteration, and scale as your operations grow.
Frequently Asked Questions
Any questions before kickoff?
Let's Build What's Next
Ready to talk about your system?
Tell us what you are building, or what you are trying to replace. We will tell you honestly whether we are the right fit, and what the planning phase would look like before any commitment is made.